Course & Webinar Descriptions - SER Center for Financial Training

Course Descriptions

Please click on a link below to view course description. Note that course links are listed in alphabetical order.

For the listing of AIB and ABA course requirements by job title, please click here.

AIB CRCM Online Review	AIB Intro to Agricultural Lending	AIB Americans with Disabilities Act
AIB Analyzing Bank Performance	AIB Analyzing Financial Statements	AIB Bank Bribery Act
AIB Bank Protection Act	AIB Bank Secrecy Act	AIB Banking Today
AIB Bldg & Retaining Cust. Relationships	AIB Business Etiquette	AIB Calling on Small Business Customers
AIB Check 21 Overview	AIB Coaching for Success	AIB Commercial Lending
AIB Community Reinvestment Act	AIB Consumer Credit Products	AIB Consumer Lending
AIB Corrective Action	AIB Credit Products for Small Business	AIB Cross-Selling Deposit Products
AIB Dealing Effectively with Co-Workers	AIB Deposit Products & Services	AIB Discretionary Distributions
AIB Economics for Bankers	AIB Effective Referrals	AIB Electronic Funds Transfer Act-Reg E
AIB Equal Credit Opportunity Act-Reg B	AIB Estate Planning Case Study	AIB Estate Planning for Charitable Giving
AIB Estate Planning for Lifetime Gifts	AIB Estate Planning for Marital Deduc.	AIB Estate Planning for the Business Owner
AIB Estate Planning Overview	AIB Ethical Issues for Bankers	AIB Event Based Selling
AIB Extending Crdt to Bk Insiders-Reg O	AIB Fair Credit Reporting Act	AIB Fair Housing Act
AIB Fair Lending	AIB FDIC Deposit Insurance	AIB Federal Estate and Gift Taxes
AIB Fiduciary Income Taxes	AIB Fiduciary Law	AIB Financial Accounting
AIB Fin & Bus Planning for Bank Mktrs	AIB Financial Planning Skills	AIB Flood Disaster Protection Act
AIB Fundamentals of Consumer Lending	AIB Fundamentals of Mortgage Lending	AIB Fundamentals of Small Bus Banking
AIB General Accounting	AIB Generations Skipping Transfer Tax	AIB Hiring the Best
AIB Home Mortgage Disclosure Act	AIB Improving Productivity	AIB Intro to Analyzing Financial Statements
AIB Intro to Financial Planning Products	AIB Intro to Mortgage Lending	AIB Intro to Relationship Selling
AIB Investments I	AIB Investments II	AIB IRA Online Institute
AIB Law & Banking Applications	AIB Law & Banking Principles	AIB Life Insurance & Annuities
AIB Managing Change	AIB Managing Employee Relations	AIB Managing Funding, Liquidity & Capital
AIB Managing Interest Rate Risk	AIB Managing Bank Investment Portfolio	AIB Managing Time at Work
AIB Managing Trust Accounts	AIB Marketing Financial Services	AIB Meetings That Work
AIB Money and Banking	AIB Office of Foreign Assets Control	AIB Overview of Financial Statements
AIB Performance Management	AIB Personal Tax Return Analysis	AIB Personal Trust Curriculum Level 1
AIB Presentation Skills	AIB Principles of Banking	AIB Privacy for Customer Contact Personnel
AIB Problem Loan Workouts	AIB Profiling Mortgage Prospects	AIB Project Mgmt Fundamentals I
AIB Project Mgmt Fundamentals II	AIB Real Estate Settlement Procedures Act	AIB Referring Ins & Annuities Customers
AIB Referring Mutual Funds & Sec Cust	AIB Referring Trust Customers	AIB Regulatory Compliance: Bank Tellers
AIB Reg Compliance: Call Ctr Reps	AIB Reg Compliance: Cust Svc Reps	AIB Reg Compliance for Personal Bankers
AIB Rel 'ship Selling to Small Busi. Cust	AIB Reserve Requirements (Reg D)	AIB Retirement Planning
AIB Revitalizing Customer Service	AIB Rewards and Recognition	AIB Sales Coaching in the Bank
AIB Service-Members Civil Relief Act	AIB Servicing & Growing Sm Bus Rel	AIB Sexual Harassment in the Workplace
AIB Successful Sales Campaigns	AIB Supervisor Certificate	AIB Team Leader Certificate
AIB Tele-Consulting	AIB Telephone Etiquette	AIB Teller Training Essentials
AIB Today's Teller: Developing Basic Skills	AIB Trust Basics	AIB Trust Operations
AIB Truth in Lending Act-Reg DD	AIB Truth in Lending Act-Reg Z	AIB Truth in Savings Act- Reg. DD
AIB Understanding Constr Borrower	AIB Understanding Bank Performance	AIB Understanding Bank Products
AIB Writing Bank Correspondence	AIB Understanding Financial Planning	AIB USA Patriot Act
AIB Introduction to IRA's	AIB Deposit Accounts and Services	CFT Loan Collector's Training Program
CFT Accent Reduction	CFT A Question of Attitude
CFT Balancing Home and Career	CFT Calming Upset Customers
CFT Cross-Cultural Business Communication	CFT Dealing with Stress
CFT Developing as a Professional	CFT Emotional Intelligence Works
CFT Face-to-Face Communication	CFT Goals and Goal Setting
CFT Spanish for Fin Svcs Professionals	CFT The Business of Listening
CFT Winning at Human Relations	CFT Working in Teams