Presentation Skills covers the basics of planning an organized, audience-focused oral presentation. The course covers the physical aspects of presenting, such as body language, voice and gestures, handling nervousness, and dealing with disruptive audience members.

Audience

Any bank employee who makes stand-up, verbal presentations to schools, community groups, business prospects, staff, senior management, and so on.

Learning Objectives

After completing this course, students will be able to:

• Write a purpose statement for their presentation topics
• Write an opening statement that catches the audience’s attention
• Identify components of a presentation that gain attention and keep interest
• Describe effective uses of visual aids (flipcharts and overheads)
• Define and demonstrate the benefits of using open-ended and closed-ended questions
• Develop a closing statement that calls the audience to action
• List methods for dealing with disruptive audience members
• Identify ways to control nervousness
• Demonstrate appropriate body language
• Deliver a presentation that meets the needs of the audience

Enrollment Form

(Download and print from SER-CFT website, complete and fax to 904-354-1834)