This AIB course presents a behavioral approach for hiring the most qualified candidate for a job from developing interview questions to evaluating the most qualified candidates. Important supervisory tasks such as job analysis, determination of selection criteria, and preparation for and conduct of an effective interview are covered, as are the compliance issues associated with each component of the hiring process.

Audience

Any supervisor or manager who participates in the selection and hiring of employees.

Learning Objectives

After completing this course, students will be able to:

• Analyze a job to identify minimum technical and performance skills
• Prepare candidate selection criteria for skills identified in the job analysis
• Write interview questions that are legal and behavioral-based to determine applicant qualifications
• Conduct an employment interview using prepared interview questions
• Select the most qualified candidate for a job based on information obtained during an employment interview and from references
• Make a job offer that is not an implied employment contract

Enrollment Form

(Download and print from SER-CFT website, complete and fax to 904-354-1834)