The Fair Lending course will provide participants with the background required to interact successfully with the customers while maintaining compliance with Fair Lending laws and regulations. The seminar examines fair treatment of customers and distinguishes the three types of discrimination as defined in the federal Joint Policy Statement on Discrimination in Lending. Participants develop personal action plans to ensure compliance, and participate in a bank self-assessment exercise as a post-seminar activity.

   Audience:  Bank personnel who have customer contact and who deal with consumer and real estate credit transactions or sales; processing, underwriting, and compliance personnel; and anyone wishing to update or refresh his or her knowledge of Fair Lending laws.

    Learning Objectives

   At the conclusion of the program participants will be able to:

• Describe the Fair Lending philosophy of your bank
• Explain the laws and regulations related to Fair Lending
• Explain the importance of adhering to a Fair Lending policy
• Identify the three types of discrimination
• Formulate a personal action plan to ensure Fair Lending compliance

Enrollment Form

(Download and print from SER-CFT website, complete and fax to 904-354-1834)