Southeast Regional Center for Financial Training, Inc.

 

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Dealing Effectively with Co-Workers Curriculum

 

Dealing Effectively with Co-Workers focuses primarily on behavior among co-workers. This course introduces information about social behavioral styles and how the different styles affect communication among co-workers. Students will identify their own base preference group and learn what creates the challenges with his/her behavioral opposite. Students will also learn strategies and guidelines for dealing with difficult co-workers and the resulting conflict.

Price

$95

License Option

Courses are also available at discounted prices under an annual license. Learn More

Course Credits

AIB: 0.5 ; ICB: 0

Prerequisites

None

Required Software

None

Optional Software

Adobe Acrobat Reader and RealPlayer

 

 

 

Audience

Bank personnel at all levels.

Learning Objectives

After completing this course, students will be able to:

  • Identify elements that contribute to individual perspective
  • Describe how perspective drives actions and behaviors
  • Describe how behavior choices impact the work environment
  • Describe the characteristics and behaviors of the four base preference groups
  • Explain the differences found in the same base preference group
  • Describe how to look at things from a different perspective
  • Describe the benefits and challenges of working with behavioral opposites
  • Use the five steps to enhance the working relationship with a difficult co-worker
  • Describe the benefits of focusing on what someone else finds important

 

 

Enrollment Form

Download and print an enrollment form from here, complete and fax to 904-354-1834