Southeast Regional Center for Financial Training, Inc.

AIB Consumer Lending (AIB 7008)

Course Information (Textbook Information Below)

This AIB course introduces students to the consumer lending process, its importance to the bank and consumers, and the environment in which it functions. Participants learn the essentials about closed-end loans, indirect loans and related credit products, and open-end credit products. They also trace the consumer lending process from developing and taking loan applications to collection and recovery. The course explores what is involved in a credit investigation, decision-making, loan pricing and loan policy. Participants develop a greater understanding for relationship building, new lending technologies and the importance of consumer regulations

Delivery Options

In-Person, Instructor- Led Online, and Assisted Self-Study

Audience:

Entry-level consumer lenders, consumer credit personnel, and bank employees who need to understand consumer credit.

Learning Objectives

At the conclusion of the program participants will be able to:

Describe key laws or regulations affecting consumer lending
List characteristics, benefits, and disadvantages of direct lending, indirect lending, and open-end credit products
Explain how effective marketing can increase loan outstandings and application volume
Describe consumer loan information sources and the credit verification process
Explain how the five Cs of credit are used in credit evaluation and decision-making
Identify types of consumer loan documents and describe their purpose
Discuss causes of consumer loan delinquencies and collection stages and remedies

This comprehensive overview of the consumer lending business covers the essentials about closed-end loans, direct and indirect lending, and open-end credit products. You will trace the consumer lending process from developing and taking loan applications to collection and recovery. Consumer Lending reviews the credit investigation process and how loan decisions are made. You will develop a greater understanding for client relationship building and the importance of consumer regulations. Other topics include:

the loan application generating process
how effective marketing increases loan outstandings and application volume
consumer loan information sources and the credit verification process
how the five C's of credit are used in credit evaluation and decision making
factors affecting loan pricing and loan structuring loan documentation
laws and regulations important to the lending process

Special Features include:

Real-life situations faced by bankers assisting consumer loan clients
"Did You Know" boxes throughout the textbook on banking facts
Lists of additional resources, including websites
A comprehensive end-of-chapter summary that highlights the major concepts
Term definitions in chapter sidebars and a glossary of terms at the end of the textbook
A sample bank compliance policy and a sample bank consumer lending policy
An extended case study of a bank's lending function, including balance sheets, income statements, portfolio reports, profit and loss reports, and interest rate analysis

Commercial Lending supports the AIB Online course in Consumer Lending and may be used to teach Consumer Lending in the classroom..

Softbound, 438 pages, 5th Edition, 2006
Catalog #3003268

For further information, call Southeast Regional CFT (904) 354-4830 or send an e-mail to lisaphillipscft@bellsouth.net.

Enrollment Form

Download and print an enrollment form from here, complete and fax to 904-354-1834. www.cft-flsc.org