The Community Reinvestment Act (CRA) measures the way financial institutions are meeting the needs of everyone in their community of operations. While every employee may not be directly involved in tracking this information, it is helpful to understand why compliance with this act is so important to the financial institution. This AIB course will help participant’s go beyond just referring the questions to a specific individual to knowing why the information is so important before asking for it.

   Audience:  All employees with direct employee contact.

    Learning Objectives

   At the conclusion of the program participants will be able to:

• Explain the role the Community Reinvestment Act (CRA) plays in every financial institution
• Describe the key requirements contained in the Act

Enrollment Form

(Download and print from SER-CFT website, complete and fax to 904-354-1834)