CFT ONLINE CLASS - LOAN COLLECTORS TRAINING PROGRAM

. This course provides specific strategies and procedures in becoming an effective loan collector. It covers three areas: inside collections, outside collections and special topics. Course objectives are:

· Recognize the role of the collections department and the tools and legal guidelines with which the collector works

· Analyze and interpret a variety of collections reports and identify common leads used in skip tracing.

· Demonstrate the skills of making a successful telephone collections call

· Integrate effective collections letters into an overall collections strategy

· Demonstrate the skills of making a successful face-to-face collections visit

· Determine the appropriate actions to conduct a repossession

AUDIENCE

Designed for students with little experience in collections, or students interested in a refresher course in the basics of collections.

Enrollment Form

Download and print an enrollment form from here, complete and fax to 904-354-1834