About ABA eLearning*

ABA eLearning includes over 150 training courses in the retail, small business, personal trust, compliance, and management development areas.

ABA eLearning

Highly interactive and engaging
Available anytime anywhere
Targeted at skills that you can use immediately in your job
Easy registration and access to transcripts
Includes training roadmaps to help you plan your career development
Provides credit towards AIB Certificates and Diplomas

PLEASE NOTE :A processing fee will apply to credit card enrollments.

Available Courses

AIB Online Certificates - Click Here for Discount Certificate Bundle Information
AIB Bank Service Provider Certificate
AIB Bank Teller Certificate
AIB Call Center Representative Certificate
AIB Customer Service Representative Certificate
AIB Small Business Banking Certificate
AIB Supervisor Certificate
AIB Team Leader Certificate
AIB Personal Banking Certificate
Basic Banking Knowledge
Banking Today
Fundamental Business Skills
Business Etiquette	Meetings That Work
Dealing Effectively with Co-workers	Presentation Skills
Ethical Issues for Bankers	Telephone Etiquette
Managing Time at Work	Writing Bank Correspondence
Management and Leadership
Coaching for Success	Managing Employee Relations
Corrective Action	Performance Management
Hiring the Best	Project Management Fundamentals
Improving Productivity	Rewards and Recognition
Managing Change
Microsoft Office 2010 Courses
Microsoft Access 2010: Level 1	Microsoft Outlook 2010: Level 2
Microsoft Access 2010: Level 2	Microsoft Outlook 2010: Level 3
Microsoft Access 2010: Level 3	Microsoft PowerPoint 2010: Level 1
Microsoft Excel 2010: Level 1	Microsoft PowerPoint 2010: Level 2
Microsoft Excel 2010: Level 2	Microsoft Word 2010: Level 1
Microsoft Excel 2010: Level 3	Microsoft Word 2010: Level 2
Microsoft Outlook 2010: Level 1	Microsoft Word 2010: Level 3
Microsoft Office 2007 Courses
Microsoft Access 2007: Level 1	Microsoft Outlook 2007: Level 3
Microsoft Access 2007: Level 2	Microsoft PowerPoint 2007: Level 1
Microsoft Excel 2007: Level 1	Microsoft PowerPoint 2007: Level 2
Microsoft Excel 2007: Level 2	Microsoft Word 2007: Level 1
Microsoft Excel 2007: Level 3	Microsoft Word 2007: Level 2
Microsoft Outlook 2007 Level 1	Microsoft Word 2007: Level 3
Microsoft Outlook 2007: Level 2	Microsoft PowerPoint 2007: Level 2
Microsoft Office 2003 Courses
Microsoft Access 2003: Level 1	Microsoft Outlook 2003: Advanced
Microsoft Access 2003: Level 2	Microsoft PowerPoint 2003: Introduction
Microsoft Access 2003: Advanced	Microsoft PowerPoint 2003: Advanced
Microsoft Excel 2003: Level 1	Microsoft Word 2003: Level 1
Microsoft Excel 2003: Level 2	Microsoft Word 2003: Level 2
Microsoft Outlook 2003: Introduction	Microsoft Word 2003: Advanced
Private Banking
Asset Allocation	Asset Classes Part I
Mutual Funds - An Introduction	Asset Classes Part II
Mutual Funds - Investing	Private Banking & Wealth Management - An Introduction
Private Banking & Wealth Management - Financial Planning	Private Banking & Wealth Management - Overview of Investing
Private Banking & Wealth Management - Relationship Management	Private Banking & Wealth Management - Techniques of Investing
Regulatory Compliance
Americans with Disabilities Act (ADA)	Regulatory Compliance for Call Center Representatives
Bank Bribery Act	Regulatory Compliance for Consumer Lenders
Bank Protection Act	Regulatory Compliance for Customer Service Representatives
Bank Secrecy Act	Regulatory Compliance for Personal Bankers
Bank Secrecy Act for Lenders	Regulatory Compliance for Bank Tellers
Bank Secrecy Act for Tellers	Reserve Requirements (Regulation D) for Depository Institutions
Completing a Currency Transaction Report	Serving Your Military Customer
Community Reinvestment Act (CRA)	Sexual Harassment in the Workplace
Credit Card The New Rules	Sexual Harassment in the Workplace for Managers
Credit Practices Rule for Consumer Lenders (Unfair and Deceptive Acts & Practices Regulation AA)	Reg Z Adjustable Rate Mortgages
Deposit-Related Regulations (Reg E and Reg D) for Consumer Lenders	Reg Z Advertising
Electronic Funds Transfer Act (Reg E) for Call Center Representatives and Personal Bankers	Reg Z Credit Cards
Electronic Funds Transfer Act (Reg E) for Customer Service Representatives	Reg Z Private Higher Education Loans
Electronic Funds Transfer Act (Reg E) for Tellers	Reg Z HOEPA (Sect. 32) Loans and Higher-Priced Mortgage Loans
Equal Credit Opportunity Act - Reg B	Reg Z HELOCs (Open-End Credit)
Expedited Funds Availability Act - Reg CC	Reg Z Installment and Home Equity Loans (Closed-End Credit)
Extending Credit to Bank Insiders - Reg O	Reg Z Mortgages (Closed-End Credit)
Fair Credit Reporting Act (FCRA)	Reg Z Non Home Secured (Open-End Credit)
Fair Housing Act	Reg Z Overview
Fair Lending	Reg Z Reverse Mortgages *New
FDIC Insurance Coverage	Reg Z Right of Rescission
Flood Disaster Protection Act	Truth in Savings Act - Reg DD
Home Mortgage Disclosure Act (HMDA)	Unlawful Internet Gambling Enforcement Act (UIGEA) (Reg GG)
Information Security and Red Flags	USA PATRIOT Act
Office of Foreign Assets Control (OFAC)
Privacy for Customer Contact Personnel
Real Estate Settlement Procedures Act (RESPA)
Retail Banking Fundamentals
Consumer Credit Products	Referring Trust Customers
Fundamentals of Consumer Lending	Revitalizing Customer Service
Introduction to IRAs	Robbery and Bank Security
Personal Tax Return Analysis	Teller Training Essentials
Referring Insurance & Annuities Customers	Today's Teller
Referring Mutual Funds & Securities Customers	Understanding Bank Products
Retail Banking Sales Skills
Building and Retaining Customer Relationships	Sales Coaching in the Bank
Cross-selling Deposit Products	Successful Sales Campaigns
Effective Referrals	Tele-consulting
Event Based Selling	Introduction to IRAs
Introduction to Relationship Selling
Small Business Banking Fundamentals
Credit Products for Small Businesses	Overview of Financial Statements
Deposit Products for Small Businesses	Retirement Products for Small Businesses
Fundamentals of Small Business Banking	Small Business Borrowing
Intro. to Analyzing Financial Statements
Small Business Banking Sales Skills
Calling on Small Business Customers
Relationship Selling to Small Business Customers
Servicing and Growing Small Business Relationships
Wealth Management and Trust
Case Studies/Assessments
ABA Case Study for Wealth Advisors: The Corporate Executive
Building Trust Expertise
Building Trust Expertise Curriculum Level I
Introduction to Estate Planning
Introduction to Investment Management
Introduction to Trust Administration
Building Trust Expertise Curriculum Level II
Discretionary Distributions	Fiduciary Law
Estate Planning for the Marital Deduction	Investments I
Estate Planning Overview	Managing Trust Accounts
Federal Estate and Gift Taxes	Retirement Planning
Fiduciary Income Taxes
Building Trust Expertise Curriculum Level III
Estate Planning Case Study	Financial Planning Skills
Estate Planning for Charitable Giving	Generation Skipping Transfer Tax
Estate Planning for Lifetime Gifts	Investments II
Estate Planning for the Business Owner	Life Insurance and Annuities