AIB RETAIL BRANCH MANAGEMENT DIPLOMA

Retail Branch Management Diploma

Required Courses: Students must complete the following courses.

This curriculum prepares individuals to manage a banking office by covering banking essentials, sales management, people management, and business management skills.

Retail Branch Managers manage the activities of branch offices and offer deposit and loan products to business and individuals. In addition to broad knowledge of banking and banking operations, the responsibilities of Retail Branch Managers require expertise in lending, branch operations, staff supervision, and development, and sales management and customer service, among many other competencies.

Courses (click on the link for the course description):

AIB Principles of Banking
AIB Building and Retaining Customer Relationships
AIB Calling on Small Business Customers
AIB Effective Referrals
AIB Ethical Issues for Bankers
AIB Fundamentals of Consumer Lending
AIB Fundamentals of Mortgage Lending
AIB Fundamentals of Small Business Banking
AIB Introduction to Relationship Selling
AIB Law & Banking: Applications
AIB Law & Banking: Principles
AIB Managing Change
AIB Managing Time At Work
AIB Presentation Skills
AIB Sales Coaching in the Bank
AIB Servicing and Growing Small Business Relationships
AIB Supervisory Certificate
AIB Successful Sales Campaigns
AIB Writing Bank Correspondence

The AIB Retail Branch Management Diploma meets the educational requirements for branch management certification through the Institute of Certified Bankers (ICB).

AIB Diploma Code: 51