The curriculum for the AIB Bank Teller Certificate is centered on AIB's
Today's Teller, which addresses the critical technical skills of the
position. In addition to cashing
checks and accepting savings deposits and withdrawals, tellers have to
perform specialized duties, such as accepting loan, credit, utility and
other payments. Tellers are responsible for maintaining accurate records
of all transactions and for preparing daily settlements of teller cash
and proof transactions.
In addition to handling money well, effective tellers
must be service-oriented and work effectively with the public as well as
co-workers. The remaining courses in the Certificate address
practical knowledge and applied skills in banking regulatory compliance
for tellers, and customer service and sales.
Required Courses:
Students must complete the following
courses.
